3 Best Vacuum Repair Shops in Indianapolis, Indiana (2025 Guide)

Kirby Company West seems to have a solid reputation for providing excellent customer service and reliable assistance with their vacuum cleaners. Customers praise Roger for his prompt responses, efficient repairs, thorough explanations, and courteous demeanor. Despite some instances of pushy sales tactics, which led to negative reviews, the majority of customers highly recommend Kirby Company West for its quality products and exceptional service. The company also offers additional services like accessory replacements and maintenance tips to enhance customer satisfaction.

Rainbow Sales & Service has been highly rated for its responsive and helpful service by customers who appreciate their fair pricing and quality products. The company's excellent service stands out even more when compared to online purchases, which were often more expensive and lacked the warranty offered by selling directly through them. Customers have experienced great satisfaction with not only their Rainbow sales but also their delivery services, ensuring convenient access to essential accessories like the Aquamate II shampooer.

Custom Air appears to be a brand that has received mixed reviews. Some customers had positive experiences with quick and helpful service from employees like Tom, while others found the company lacking professionalism or were outright scammed. There seems to have been a recent wave of negative feedback emphasizing the importance of being cautious about reviews before considering a purchase or repair.